Features
Everything a service visit needs. Nothing you have to piece together.
One plan. Everything on this site is in it: the full workflow from the first call to the next reminder, plus online payment, inventory, reports, Service Packages and the settings that make it your shop’s. Free for 12 months from account creation, then $15 a month per shop. One offer per business.
Check in and schedule
Start every visit with the customer, the vehicle and the concern on record.
- Customers and vehicles on file; scan or type a VIN and the vehicle details fill in.
- Concern, mileage and reason for visit captured in one flow.
- Online appointment requests with a staff inbox.
- A vehicle timeline of what was done here and what is due at today’s mileage, so the advisor can offer due services at check-in.
Inspect with evidence
Evidence your customers can see, with numbers that show why it matters.
- Technicians record findings on their phone, with photos and videos on every step, and draw on a photo to mark exactly what they found.
- Measurements checked against the optimal, warning and critical ranges you set, so a worn pad or a low reading explains itself.
- Require the measurements and before and after photos your shop wants before a step can be completed.
Quote and get approval
Clear quotes customers can approve from their phone.
- Quotes built from the findings, photos and measurements, with parts and labor itemised.
- Customers review and approve from a link on their phone; advisors can record phone approvals.
- Your warranty and service terms on every quote and invoice.
Complete the work
Jobs your technicians can follow, with proof when they are done.
- Approved work becomes jobs with step-by-step instructions and proof of repair.
- Parts and labor added from your inventory.
- A work report the customer can open, with photos.
Invoice and get paid
From finished work to a paid invoice without re-typing anything.
- One-step invoicing with your tax, fees and discounts.
- Cash, check, card and ACH payments recorded, including partial payments.
- Refunds, write-offs and customer credit, limited to the people you choose.
Online payment via Stripe
Card payments from the invoice link, with QuickBooks Online kept in step.
- Customers pay by card online from the invoice link, through Stripe.
- Customers, invoices and payments sync to QuickBooks Online after setup.
Keep customers coming back
History, reminders and a portal that bring the next visit to you.
- Service history saved automatically, with email reminders when service is due.
- When a work order closes, the services due for the next visit become the reminder before the customer leaves.
- A customer portal for service records, quotes and invoices.
- Review invitations after a paid visit.
Parts, stock and purchasing
Know what is on the shelf and what to reorder.
- Stock levels with low-stock alerts, suppliers and purchase orders.
- Scan a part’s barcode or SKU when adding it to inventory.
Service Packages
Your standard jobs, defined once and reused on every visit.
- Build packages from jobs, steps, parts and labor, or start from ready-made ones.
- A consistent scope of work: set up jobs, work steps, parts and labor once, then adapt the package for each visit.
- The evidence your shop requires: measurements and before-and-after photos a technician must record before marking a work step complete.
- Clearer recommendations: inspection findings, photos and measurements carried into the quote so customers can see what needs attention.
Reports
See how the shop is doing without exporting anything.
- Revenue, receivables, work pipeline, quote and inventory reports.
Set up for your shop
Your statuses, your roles, your rates.
- Your own statuses and who may move work between them.
- Roles for owner, manager, advisor and technician, each seeing only what they need.
- Shop details, logo, hours and labor rates.
Desktop, phone and your team
The same account wherever the work happens.
- Same account on desktop and phone, with a Home screen for each role, a shop calendar and in-app notifications.