Start with one service visit.

Set up your shop.

Review your shop details, business hours and rates before you create customer-facing work. Have your labor rates and the shop’s contact details ready.

Bring in your team.

Invite the people who will use FlameTech and assign roles and location access appropriate to their work. Give each person their own account.

Technicians can use the FlameTech App on iPhone and iPad. Android phones use the web app in the browser; no Android app is available yet.

Prepare a repeatable job.

Create or customize a service package with your jobs, work steps, parts and labor. Choose which measurements and evidence are required for the work step.

Check in your first customer.

Add the customer and vehicle, record the concern, then create, schedule and assign the work order. Let the technician capture the inspection findings.

Send a clear quote.

Review the findings, add the recommended work, and check parts, labor and totals before sharing the quote. Your customer can review and approve it from their phone.

Finish the visit.

Complete the authorized work, record the results and issue the invoice. Create the service record and set up the next service reminder when appropriate.